How to Bury a Negative Google Review (Fast)

Last updated: Jun 29, 2023

This video is about how to handle and bury a negative Google review by responding professionally, requesting removal from Google (although it is unlikely to be successful), and asking existing clients to update their positive reviews to push the negative one down the list.

This video by Ranking Academy was published on Sep 27, 2022.
Video length: 05:40.

This video from the Ranking Academy YouTube channel discusses how to handle and bury a negative Google review.

The video advises small business owners to respond to the review in a professional manner and offer a solution to the problem. It also suggests asking Google to remove the review, although this is often unsuccessful.

The video then provides a tip to bury the negative review by asking existing clients to update their positive reviews, pushing the negative review further down the list.

  • Receiving a negative Google review can damage a business's reputation.
  • Responding to all reviews, especially negative ones, is crucial.
  • Google provides a tool to request the removal of a review.
  • Ask existing clients to update their positive reviews with additional comments.
  • Consider asking friends or family members to leave positive reviews as well.

How to Bury a Negative Google Review (Fast) - YouTube

How to Bury a Negative Google Review (Fast) 001

Section 1: Introduction

  • Receiving a negative Google review can damage a business's reputation.
  • It is important to handle the situation professionally.
  • Getting a negative review is not the end of the world.
  • Responding to all reviews, especially negative ones, is crucial.
  • Research shows that businesses with a 4.5-star rating perform better than those with a perfect 5-star rating.
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Section 2: Responding to the Review

  • Reply to the review in a professional manner.
  • Use the customer's name to personalize the response.
  • Offer a solution to the problem they encountered.
  • Follow a structured approach to replying to negative reviews.
  • Download review reply samples to speed up the process.
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Section 3: Requesting Removal from Google

  • Google provides a tool to request the removal of a review.
  • Log into the Google account associated with the listing and go to the removal request page.
  • Select the review you want to report and choose a reason for removal.
  • Submit the request and wait for Google's response.
  • Most requests for removal are turned down unless they meet specific criteria.
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How to Bury a Negative Google Review (Fast) - YouTube

Section 4: Burying the Negative Review

  • Ask existing clients to update their positive reviews with additional comments.
  • These updated reviews will be considered as new and will be promoted to the top of the review list.
  • This will push down and bury the negative review.
  • Minimize the potential damaging impact of the negative review.
  • Consider asking friends or family members to leave positive reviews as well.

Watch the video on YouTube:
How to Bury a Negative Google Review (Fast) - YouTube

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